Inside Sales Representative I – $2,500 Signing Bonus

Job Details

Job Type

Full-time

Poway, CA

Description

 

Hybrid – $2,500 signing bonus after the successful completion of 90 days
Summary: Responsible for supporting the company’s sales goals through great customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned by Inside Sales Manager or VP of Sales.

· Answer incoming sales calls via telephone, written inquiries, and facsimile requests for assigned territory

· Promote and effectively sell company standard products and supplies using established company sales techniques with approved authorization from Sales Manager

· Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested

· Understand and respond to customer delivery needs by interfacing with internal personnel

· Check and follow up on schedules and lead time for orders and shipments

· Verify inventory quantities for customer orders

· Entering Sales Orders and Purchase Order request forms

· Process all paperwork for orders to include sales contracts, prints and related documentation

· Filing, organizing and maintaining sales tools, customer information, and product information

· Understand and support established Senko policies and procedures as per ISO to provide proper and effective treatment to customers

· Resolve customer concerns in an expeditious and tactful manner; generate customer complaint report following required steps under ISO

· Generate Sales Reports as requested

· Understand and maintain company quality objectives per ISO standards

· Train new sales personnel as requested by Inside Sales Manager

 

PM19

 

Requirements

 

Skills:

 

Organization

Multi-tasking

Microsoft Office skills

Strong Phone presence

Detail oriented

Knowledge of ERP/CRM systems

Accurate Data Entry

Service Focused

Accountability

Adaptability

Resiliency

Strong Time Management

Professionalism

 

Qualifications:

High School Diploma or equivalent work experience

1-3 years of customer service and/or inside sales experience

Data entry and computer software capabilities

Technical products background helpful