Quality Coordinator Automotive

We’re looking for a full-time Quality Coordinator Automotive to join our Ridderkerk, Netherlands team.

分部： Automotive

About Senko:

Senko’s Automotive Division specializes in providing comprehensive logistics and supply chain solutions tailored to the unique needs of the automotive industry. From just-in-time delivery and parts distribution to warehousing and international transport, we support manufacturers and suppliers with efficient, reliable, and scalable services. Our deep industry expertise and commitment to precision help ensure seamless operations across the entire supply chain. Whether it’s streamlining inbound logistics or optimizing outbound deliveries, Senko delivers the speed, accuracy, and flexibility the automotive sector demands.

摘要。

The Quality Coordinator Automotive supports the Operations Department and the Sales Department by coordinating and following up all quality claims and issues reported to both departments. He or she acts as the first line of support in the Quality Department. By technical analysis in collaboration with the customer and supplier he or she coordinates the process of issue analysis, solution finding and communicating with all parties in order to close the claim quickly ensuring the satisfaction of all parties involved.

主要职责和责任 包括以下内容。其他职责可能被分配。

• Accept quality claims (item-related and delivery-related) by acknowledgement and registration according to the standard procedures common in the automotive industry.
• Keep all parties involved and informed about all steps and developments during the quality claim handling.
• Organize and maintain proper traceback methods and procedures to be able to provide all relevant information about the history and origin of the product, the supplier, the production facility and all relevant technical information that can help solve the quality claim.
• Conduct first-line analysis to determine if the quality claim can be closed without escalation to external parties.
• In case the quality claim cannot be closed without escalation provide a thorough technical analysis with our supplier and collaborate with them in order to decide the best cost-effective solution. All steps will be reported back to the customer, and their wishes are taken into consideration when finding the solution.
• Evaluate the party responsible for this issue and get their acknowledgement and cooperation in finding a solution for the claim. Make sure that the financial effects of the claim are in line (or are related) with the responsibility of the party for the claim. (cost control)
• Evaluate the party responsible for this issue and get the suppliers’ acknowledgement and cooperation in finding a solution for the claim. Make sure that the financial effects of the claim are in line (or are related) with the responsibility of the party for the claim. (cost control)
• Make sure that quality related documents can be provided promptly upon request by a business partner.
• Assist the technical information gathering and negotiation related to the OEM business.
• Communicate technical specifications, tolerances, material choices and so on with suppliers and customers to find a specific or tailor-made solution for the OEM business.
• Provide evidence-based quality claim throughput information, tracebacks and status reporting about all closed and pending quality claims over a certain period.

Functional Competencies:

• Technical Knowledge - You have a deep understanding of all products you deal with, such as materials, processes, specifications, applications, documentation, etc. You can find creative solutions that benefit all parties involved, technically and financially.
• Analysis and Organizational Skills - You approach quality problems by analytical thinking, identify the root cause, and propose solutions based on the information available. You focus on time management by completing all tasks promptly while remaining responsive enough to handle competing demands and shifting priorities.
• Pro-active Mindset - You take the initiative to improve or enhance our product or service, avoid problems and develop entrepreneurial opportunities. You demonstrate a sincere positive attitude towards getting things done and find additional responsibilities that may go beyond the scope of your formal job description. You identify key bargaining points for all parties and work effectively towards win-win solutions.
• Effective Communication - By combining interpersonal sensitivity, flexible solution and persuasion skills you can convey your expertise during discussions to find mutually acceptable solutions. While communicating with the logistics company, customers and suppliers you understand their situation. You can support their requirements with win-win solutions based on your communication skills.

技能。

• 熟悉一般汽车供应链流程
• Excellent verbal communication skills
• 能够清晰有效地传达信息
• 注重细节
• 自我激励、严于律己
• 有责任心，目标明确
• 良好的倾听技巧
• Confidence and proactiveness
• Assertiveness

资格。

• Bachelor’s degree or related work experience
• Experience in NetSuite ERP system is helpful.
• 有分销或物流经验者优先。

平等就业机会声明：

SENKO Advanced Components, Inc.是一家机会均等的雇主，不会因实际或感知的种族、肤色、宗教信仰、国籍、血统、公民身份、年龄、性别（包括怀孕、分娩和相关医疗状况）、性别认同或表达（包括变性身份）、性取向、婚姻状况、兵役和退伍军人身份、身体或精神残疾、适用的州或地方法律规定的受保护医疗状况（如癌症）、生殖健康决策、遗传信息而歧视员工、婚姻状况、兵役和退伍军人状况、身体或精神残疾、适用的州或地方法律规定的受保护医疗状况（如癌症）、生殖健康决策、遗传信息，或适用的联邦、州或地方法律和法令所保护的任何其他特征。SENKO Advanced Components, Inc. 的管理团队致力于在招聘、雇用、安置、晋升、调职、培训、薪酬、福利、员工活动、使用设施和项目以及就业期间的一般待遇等方面执行本政策。

公司将努力为符合以下条件的申请人或员工提供合理便利：身体或精神残疾；真诚的宗教信仰和习俗； 作为家庭暴力、性犯罪或跟踪骚扰受害者的需求；与怀孕、分娩或相关医疗条件有关的需求；和/或适 用法律要求的任何其他原因，除非这样做会对公司业务运营造成不必要的困难。任何求职者或员工如果需要为履行工作的基本职能提供便利，应联系人力资源部主管，申请 提供便利。在适用法律允许的范围内，申请人或员工应明确说明为完成工作需要哪些便利，并提交证明文件， 解释申请便利的依据。公司将对申请进行审查和分析，包括与员工或申请人进行互动，以确定是否可以提供此类便利。公司将评估所请求的便利，并酌情确定其他可能的便利（如有）。公司将在合理期限内将决定通知个人。公司将以保密的方式对待作为调适程序一部分提交的所有医疗信息。

我们鼓励任何对工作场所平等就业机会有疑问或担忧的员工向人力资源部主管提出这些问 题。公司不允许对提出平等就业机会问题的个人进行任何形式的报复。如果员工认为自己受到了任何此类报复，应联系人力资源主管。为确保我们的工作场所不存在人为障碍，违反本政策（包括任何不当的报复行为）将导致纪律处分，最严重者包括解雇。所有员工必须配合根据本政策开展的所有调查。