Operations Coordinator Automotive

We’re looking for a full-time Operations Coordinator Automotive to join our Ridderkerk, Niederlande team.

Abteilung: Automotive

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About Senko:

Senko’s Automotive Division specializes in providing comprehensive logistics and supply chain solutions tailored to the unique needs of the automotive industry. From just-in-time delivery and parts distribution to warehousing and international transport, we support manufacturers and suppliers with efficient, reliable, and scalable services. Our deep industry expertise and commitment to precision help ensure seamless operations across the entire supply chain. Whether it’s streamlining inbound logistics or optimizing outbound deliveries, Senko delivers the speed, accuracy, and flexibility the automotive sector demands.

Summary:

The Operations Coordinator supports all areas of the organization with an emphasis on Distribution & Logistics. The Operations Coordinator is responsible for making sure the warehouse receives & ships product on time and follows up with freight forwarders to monitor for potential delays. They ensure the proper handling of material to prevent damage and check that the correct documentation is submitted.

Key Duties and Responsibilities umfassen die folgenden Aufgaben. Weitere Aufgaben können zugewiesen werden.

Order handling: Handle spot and scheduled orders, for our regular, new, and forecast customers. Purchase goods based on customer’s demand, stock level, and forecast schedules while keeping a close eye on supplier’s lead times. Troubleshoot shortages, pull-in, or delivery delays if they occur, find solutions in collaboration with the customer, supplier or warehouse while minimizing escalations to higher management. Oversee customer clearance, issue necessary documents, and communicate with local authorities regarding shipping, importing, and exporting. Request and receive proof of receipt for VAT purposes, organize documentation and follow up missing proof.

Customer forecast control: Receive and validate incoming forecast sheets, schedules, and call-offs. Communicate inconsistencies with the customer and decide whether to purchase by analyzing customer demand, supplier lead times and current and future stock levels. Troubleshoot shortages, pull-in, or delivery delays if they occur, find solutions in collaboration with the customer, supplier or warehouse while minimizing escalations to higher management. Purchase goods based on future demand and have them delivered just in time, whether in the warehouse or another pick-up location. Inform and update all involved parties about lead times, ETD’s, ETA’s and (possible) deviations from the schedules. Find and provide solutions in case the, every changing, situation requests.

Stock Control: Ensure that all products are in the warehouse in just the right quantity, just in time while actively monitoring and avoiding overstock situations by negotiating with customers and suppliers. Perform and execute random or cycle stock checks in collaboration with the warehouse and compare the administrative with physical stock levels. Act in case of deviations by investigating the root cause and develop methods and solutions to prevent discrepancies as much as possible. Assist with the (bi) yearly physical stock checks and help explain and prevent stock discrepancies.

Freight Cost Control: Continuous logistics cost checks to stay competitive with the aim of reducing warehousing and freight fees. Optimize freight cost by consolidating shipments and balancing the freight cost per unit with the risk of deadstock creation.
Customer Service: Provide excellent customer service, common for Japanese companies, to ensure recurring and increasing sales. Advise your customers (external and internal) about the most ideal and cost-effective shipping method. Act as account manager by connecting different parties in case of delivery issues, quality problems and provide end-to-end customer service.

Functional Competencies:

• Coordinating Skills – You see the big picture and have an overview of all logistical processes in the operations department. You increase team productivity by coordinating all tasks with your staff. You keep a close eye on your team’s performance where you step in in case processes are not running efficiently. You solve problems proactively in collaboration with all parties involved.
• Effective Communication – By combining interpersonal sensitivity, flexible solution finding and persuasion skills you can convey your expertise during discussions in order to find mutually acceptable solutions. While communicating with the Logistic company, customers and suppliers you understand their situation. You can support their requirements with win-win solutions based on your communication skills.
• Zeitmanagement – Time Management-Focus on completing all work tasks in a timely manner while remaining responsive enough to handle competing demands and shifting priorities. This competency is to manage multiple responsibilities, keep them organized, keep track of important time-sensitive tasks, and do all your work accurately.
• Pro-Active Mindset – You take the initiative to improve or enhance our product or service, avoid problems and develop entrepreneurial opportunities. You demonstrate a sincere positive attitude towards getting things done and find additional responsibilities that may go beyond the scope of your formal job description. You identify key bargaining points for all parties and work effectively towards win-win solutions.

Fertigkeiten:

• Oral & written communication skills
• Accurate data entry
• Knowledge of accounting principles
• Microsoft Office application skills
• Multitasking
• Professionalität
• Interpersonal communication skills

Qualifikationen:

• Bachelor’s degree or related work experience
• Experience in ERP system helpful
• Prior experience in distribution or logistics preferred

EEO-Erklärung:

SENKO Advanced Components, Ltd. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Das Unternehmen bemüht sich um angemessene Vorkehrungen für einen anderweitig qualifizierten Bewerber oder Mitarbeiter im Zusammenhang mit einer körperlichen oder geistigen Behinderung, aufrichtigen religiösen Überzeugungen und Praktiken, Bedürfnissen als Opfer von häuslicher Gewalt, Sexualdelikten oder Stalking, Bedürfnissen im Zusammenhang mit Schwangerschaft, Geburt oder damit zusammenhängenden medizinischen Bedingungen und/oder anderen gesetzlich vorgeschriebenen Gründen, es sei denn, dies würde eine unangemessene Härte für den Geschäftsbetrieb des Unternehmens darstellen. Bewerber oder Mitarbeiter, die eine Vorkehrung benötigen, um die wesentlichen Funktionen der Stelle auszuführen, sollten sich an den Leiter der Personalabteilung wenden, um eine solche Vorkehrung zu beantragen. Die betreffende Person sollte angeben, welche Vorkehrungen für die Ausübung der Tätigkeit erforderlich sind, und entsprechende Unterlagen einreichen, in denen die Grundlage für die beantragte Vorkehrung erläutert wird, soweit dies zulässig ist und im Einklang mit dem geltenden Recht steht. Das Unternehmen wird den Antrag prüfen und analysieren, einschließlich eines interaktiven Prozesses mit dem Mitarbeiter oder Bewerber, um festzustellen, ob eine solche Anpassung vorgenommen werden kann. Das Unternehmen wird die beantragten Vorkehrungen prüfen und gegebenenfalls andere mögliche Vorkehrungen ermitteln. Die Person wird innerhalb einer angemessenen Frist über die Entscheidung des Unternehmens informiert. Das Unternehmen behandelt alle medizinischen Informationen, die im Rahmen des Anpassungsprozesses vorgelegt werden, vertraulich.

Alle Mitarbeiter, die Fragen oder Bedenken in Bezug auf die Chancengleichheit am Arbeitsplatz haben, werden ermutigt, diese Probleme dem Leiter der Personalabteilung zur Kenntnis zu bringen. Das Unternehmen duldet keinerlei Vergeltungsmaßnahmen gegen Personen, die Fragen der Chancengleichheit am Arbeitsplatz ansprechen. Wenn Mitarbeiter das Gefühl haben, dass sie Vergeltungsmaßnahmen ausgesetzt waren, sollten sie sich an den Leiter der Personalabteilung wenden. Um sicherzustellen, dass unser Arbeitsplatz frei von künstlichen Barrieren ist, wird ein Verstoß gegen diese Politik, einschließlich unzulässiger Vergeltungsmaßnahmen, disziplinarisch geahndet, was bis zur Entlassung führen kann. Alle Mitarbeiter sind verpflichtet, bei allen Untersuchungen, die im Rahmen dieser Richtlinie durchgeführt werden, zu kooperieren.